Privacy Policy

Last Updated: 10/30/2024

Welcome to Pollentia ("Company," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at www.pollentiainc.com.

Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing or using our Services, you agree to this Privacy Policy.1.

Information We Collect

We collect the following types of personal information:

Names and Contact Information: When you register, we collect your name, email address, and other contact details.

Payment Information: If you make a purchase, we collect payment details such as credit card numbers, billing addresses, and transaction data. Payment data is securely processed through our payment provider, Stripe.

IP Addresses and Browsing Data: We collect IP addresses, browser type, and usage data to improve website functionality and user experience. This includes data like page views, clicks, and time spent on our site.2.


How We Use Your Information

We process personal information for the following purposes:

Providing Services: To create and maintain your account, process transactions, and provide customer support.

Marketing and Updates:

With your consent, we may use your email address to send you updates, newsletters, and promotional content. You can opt-out at any time by following the unsubscribe link in any email or contacting us at info@pollentiainc.com.

Improving Services: Analyzing browsing data helps us understand how users interact with our website, enabling us to enhance our services.

3. Legal Basis for Processing

We only process personal information when we have a valid legal basis under GDPR:

Consent: For sending marketing emails and tracking cookies.

Contractual Necessity: To provide the services you request.

Legitimate Interests: For security, fraud prevention, and improving our website.

4. How We Share Your Information

We share personal information with third parties only as necessary:

Service Providers: We use trusted third-party vendors, including payment processors, analytics providers (such as Google Analytics), and email platforms, to provide essential services. All vendors comply with strict data privacy standards.


Legal Compliance: We may disclose information if required by law or to protect our rights and the rights of others.

5. International Data Transfers

As we operate globally, your data may be transferred to countries outside the European Economic Area (EEA). We ensure all transfers comply with GDPR by implementing safeguards, such as the EU’s Standard Contractual Clauses.

6. Data Security

We employ technical and organizational measures to protect your data from unauthorized access, alteration, or loss. This includes data encryption, access control protocols, and regular security audits. Please note that while we take strong precautions, no method of data transmission over the internet is entirely secure.

7. Your Rights Under GDPR

Under GDPR, you have the following rights concerning your personal data:

Right to Access: Request a copy of the data we hold about you.

Right to Rectification
: Correct any inaccurate or incomplete data.

Right to Erasure: Request deletion of your data.

Right to Restrict Processing: Request a restriction on how we use your data.

Right to Data Portability: Receive a copy of your data in a structured format.

Right to Withdraw Consent: Withdraw consent where processing is based on it.

To exercise these rights, please contact us at info@pollentiainc.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us provide a better browsing experience and tailored content. For more information or to manage your preferences, refer to our Cookie Policy.

9. Policy Updates

We may update this Privacy Policy periodically. When significant changes are made, we will notify you by email (if applicable) or by posting an updated version on our website. Please review this policy regularly to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@pollentiainc.com